Skip to main content

SUBSCRIBE & SAVE

Get sorted with a Brightside coffee subscription. Effortless Espressos & Endless Brews. Save a MASSIVE 20% off on every order.

Over 250 5-Star Reviews

Effortless Espresso & Endless Brews

Save $$$ on your order

Choose your subscription 👇

Choose your roast, your grind type, your delivery schedule and give us some money and we will send you coffee regularly. Simple!

Subscription Questions

What is a Coffee Subscription?

Coffee Subscriptions are automatic recurring coffee deliveries. Orders are placed and charged automatically on our end, and the coffee arrives to you a few days later, fresh and ready to brew.

How does the Brightside Coffee Subscription work?

Chose the coffee you want to subscribe too:

  • One of our Blends or Decaf
  • Filter Roast Single Origin
  • Espresso Roast Single Origin

Then choose the delivery interval: 1, 2, 3,4 or 6 weekly.

Whenever the re-newal date comes around based on your product choice and interval, we will process an order automatically and ship it out.

How much coffee do I need and how often?

A 250g bag of coffee makes approximately 14 cups of coffee.  A kilogram bag of coffee makes approximately 60 cups of coffee.

How long does coffee stay fresh?

All Brightside coffee’s ship in a sealed bag with a valve to allow the gas to escape without oxygen getting in, with a foil lining to protect the coffee beans from direct sunlight, so Brightside coffee beans will stay fresher for longer.

If you are buying whole beans, coffee will stay fresh for 5-6 weeks if stored correctly in the bag it’s shipped in or an airtight container.

Buying ground coffee does shorten the peak freshness of coffee to about 1 week, but it’s still delicious for 4-5 weeks if stored correctly in the Brightside coffee bag or an airtight container.

How do I get charged for my Coffee Subscription?

When you set up a new subscription you enter your card details. These details are encrypted and stored securely through WooCommerce Subscriptions and Stripe payment gateways.

Upon your selected subscription renewal period (1, 2, 3,4 or 6 weeks), a new order will be raised automatically and your card will be charged upon processing of that order.

You receive an email notifying you when your order is going to be renewed (so you can ensure you have funds in your account) and another email confirming when it has been dispatched.

How do I manage my subscription?

You can manage your Subscription if you log in to your account on brightside.coffee/account, you can click on the “Subscriptions” button above the personal details field. Alternatively, please email us at Hello@Brightside.coffee for help and we would be glad to help.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription, you can cancel it. There is no penalty for cancellation, and there is no obligation or lock in contracts. Subscriptions are incentivised with free freight and easy order management and are designed as a convenience to home coffee drinkers.

If you want to cancel or change your subscription, you can do it at any time. If an order renews and you wish to cancel it before it has been processed by Brightside, we can refund and cancel your order at no cost. Your order confirmation emails have links to your order.

Can I cancel my subscription?

If you don’t want to renew a subscription, you can cancel it. There is no penalty for cancellation, and there is no obligation or lock in contracts. Subscriptions are incentivised with free freight and easy order management and are designed as a convenience to home coffee drinkers.